Make sure the student has been placed in a class. Students that are not assigned to a class will not have access to the program. To check, go to ‘Edit Users’ and below class, make sure the appropriate class is listed. If not, select a class and click ‘Save’.
Go to ‘Edit Users’, find the student from the list, click on the pencil icon to edit the user. Once on the user’s individual page, click “Change Password” to reset the password. Click save. If you change a user’s password, please make sure you save the new password in a secure location on your computer.