FAQ

I don't see the updates in my new reports. What should I do?
Clean (erase) your browser history (including cache and cookies). This may take a while. If it is running for a few minutes, be patient–this means it is wo...
Mon, 2 Aug, 2021 at 12:57 PM
Some of the units are locked for me (teacher) and my students
Enter the LMS with your teacher username. Click on the class where you are having an issue. Click on the appropriate track. Then find the unit that is locke...
Mon, 2 Aug, 2021 at 12:59 PM
How do I change the password for a user?
Log in with your school’s UMS admin username and password Go to ‘Edit Users’ Click the pencil icon next to the appropriate user Click the ‘Change Passwor...
Mon, 2 Aug, 2021 at 1:00 PM
Teacher - Request to Change Password
When a teacher first logs in to iTaLAM for the first time each school year, s/he will be prompted to change the password. This must be at least 8 characters...
Mon, 2 Aug, 2021 at 1:00 PM
Why can't my student login?
Make sure the student has been placed in a class. Students that are not assigned to a class will not have access to the program. To check, go to ‘Edit Users...
Mon, 2 Aug, 2021 at 1:01 PM
Can teachers be assigned to multiple classes?
Yes. A teacher can be assigned to multiple classes and to multiple grades.
Mon, 2 Aug, 2021 at 1:01 PM
Can students be assigned to multiple classes?
No. A student can only be in one class at any given time. In order to move a student from class to class, you may do so from the ‘Edit Classes’ section or y...
Mon, 2 Aug, 2021 at 1:02 PM
How do I print student login cards?
Log in to the UMS with your school’s admin username and password. On the left side panel click ‘Class’ Below that, click on ‘Edit Classes’ Find the class...
Mon, 2 Aug, 2021 at 1:02 PM
How do I retrieve student usernames and passwords?
Log in to the UMS with your school’s admin username and password. On the left side panel click ‘Class’ Below that, click on ‘Edit Classes’ Find the class...
Mon, 2 Aug, 2021 at 1:03 PM
Do teachers need to be rolled over from the previous year?
No. Teachers that are in the system from last year will remain in the system with the same username as the previous year. PLEASE NOTE: teacher passwords wil...
Mon, 2 Aug, 2021 at 1:03 PM